Privacy Policy

Privacy Policy

Last updated March 4, 2025

This Privacy Policy describes how Downsize Dayton LLC (“we,” “us,” or “our”) collects, uses, and shares personal information when you use our services (“Services”), such as visiting our website , filling out a contact form, or reaching out directly by phone or SMS. By continuing to use our Services, you agree to the practices described in this Privacy Policy. If you do not agree with our practices, please discontinue use of our Services.

1. INFORMATION WE COLLECT
Information You Provide
We collect personal information you choose to provide when you interact with our Services. This can include names, phone numbers, and email addresses. We may collect this information when you request details about services, complete forms, or otherwise communicate with us.

Automatically Collected Information
When you visit or use our Services, some information is collected automatically, such as your device’s Internet Protocol (IP) address, browser type, operating system, device characteristics, referring URLs, usage data (including time stamps and pages viewed), and general geographic location. We use this information to protect the security of our Services and to analyze trends to improve user experience.

No Sensitive Information
We do not process sensitive personal information (for example, social security numbers or government IDs).

Minors
We do not knowingly collect personal information from individuals under 18 years of age. By using our Services, you represent that you are at least 18 or have the consent of a parent or legal guardian. If you believe we may have collected data from a minor, please contact us so we can delete it.

2. HOW WE USE YOUR INFORMATION
We process your personal information for the following purposes:

To Provide Services: We use your information to fulfill and manage your requests, respond to inquiries, and deliver Services you have requested.

To Communicate: We may send you administrative notices, service updates, or other communications that you have consented to receive.

To Improve and Analyze: We evaluate user behavior and the performance of our Services, including through analytics tools, to enhance user experience and tailor content.

For Security: We process information to maintain the safety and security of our Services, detect fraud, and prevent unauthorized access.

Legal Compliance: We may process your information to comply with applicable laws and regulations.

3. HOW WE SHARE YOUR INFORMATION
Service Providers: To provide services or information requested, we may share your information with third-party providers only to the extent necessary to facilitate and effect requested information from you or a transaction contemplated by a subsequent agreement. We will not otherwise disclose personal information to third parties except as authorized by you or as required by law.

Business Transactions: In the event of a merger, acquisition, reorganization, or sale of some or all of our assets, your personal information may be transferred to a successor entity under similar terms of this Privacy Policy.

Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights or property, and address fraud or security issues.

SMS Opt-In and Phone Numbers
We collect phone numbers for SMS-related communications only when you have expressly opted in. We DO NOT share phone numbers collected for SMS purposes with third parties or affiliates for marketing purposes. We never sell your information for any purpose. We strictly use SMS communications for direct, service-related interactions, such as responding to inquiries, scheduling, or coordinating services. We DO NOT send SMS messages for promotions, marketing, or advertising of any kind.

4. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies or similar technologies to provide and personalize our Services, understand how they are used, and enhance user experiences. Most web browsers accept cookies by default, but you can modify your browser settings to refuse cookies or alert you before accepting them. Disabling cookies may affect certain functionality of our Services.

5. DATA RETENTION
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We will delete or anonymize personal data after five years of inactivity, unless a longer retention period is legally required.

6. INFORMATION SECURITY
We implement reasonable technical and organizational safeguards to protect the personal information we process. However, no security system is entirely foolproof, and we cannot guarantee total protection against unauthorized access or data breaches. In the event of a data breach affecting your personal information, we will notify affected individuals as required by applicable laws. If we believe a breach may result in significant risk, we will take reasonable steps to notify you via email, SMS, or other contact methods associated with your account. You agree to use our Services at your own risk.

7. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, or object to our processing of your data. You can make such requests by contacting us. We will process such requests in accordance with applicable laws.

8. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time. The effective date at the top of this document indicates the most recent revision date. Any revised version will be effective as soon as it is posted.

9. DISPUTE RESOLUTION & LIMITATION OF LIABILITY

By using our Services, you agree that any disputes arising from or related to this Privacy Policy will be resolved through binding arbitration in the State of Ohio, rather than in court, except where prohibited by law. We limit our liability to the extent permitted under applicable law, and we are not responsible for indirect, incidental, or consequential damages arising from the use of our Services.

10. HOW TO CONTACT US
If you have any questions, comments, or concerns about this Privacy Policy or our practices, please contact us at:
Service@DownsizeAllies.com

Downsize Dayton LLC (O/A Downsize Allies)
7007 Corporate Way
Dayton, OH 45459
United States